How buyers research and decide changed between 2023 and now. This assessment shows you where your understanding of sales, marketing, and customer experience is current—and where it's not.
Send this to colleagues. We'll show you how your organization's understanding compares.
Sent
This assessment gave you a snapshot. If you want to go deeper, Dennis Wakabayashi is hosting a one-day working session in Miami during the first week of February as part of his 2026 Global CX Tour.
You'll work through the full data set behind these questions, see how your organization compares to others in your industry, and build a 90-day action plan you can take back to your team. You'll leave with a complete 2026 playbook.
It's a small group, and you'll be in the room with other marketing, sales, and CX leaders working through the same challenges.
Can't make February? Online session available in March · $250